1) How much does shipping cost?
Free Shipping on orders over $75 when you sign in.
You have 14 days from the date your order is shipped to request a prepaid return shipping label.
To start an online return, generate a label on our Return Portal to start the process.
Visit our Returns & Exchanges page for our full return policy
Shipping Cost & Transit Time| Canada: | ||
|---|---|---|
| Standard Shipping (over $100 CAD) | 3-9 days | FREE |
| Standard Shipping (under $100 CAD) | 3-9 days | $5 CAD |
| Express Shipping | 1-3 days | $20 CAD |
| United States: | ||
|---|---|---|
| Standard Shipping (over $150 CAD) | 4-8 days | FREE |
| Standard Shipping (under $150 CAD) | 4-8 days | $20 CAD |
| Express Shipping | 2-5 days | $40 CAD |
NOTE 1: Delivery times are estimations provided by the shipping couriers. Times may vary during certain periods of the year (E.g. Holidays, Black Friday, Cyber Monday, and more).
NOTE 2: We ship all over the world, but if you have any questions, please contact us at hi@joshuaperets.com
View international rates2) What is your return policy?
3) How do discounts and promotions work?
Discounts in the form of price reduction of an item can be seen on the product itself. For example, if an item is 10% off, that will be recognizable right away. Discounts when buying a bundle of products, is applied at checkout. For example, if there is a buy one, get one free promotion, that will be visible during the checkout portion of your shopping experience.
4) What currency are prices displayed?
Joshua Perets is a Montreal based company, so our website is in Canadian Dollars.
5) What form of payments do you accept?
We accept Visa, Mastercard, American Express, Shopify Pay and Paypal.
6) How do we get in contact?
We’d love to assist. If you didn’t find your answer here on the FAQs page, you can find additional contact methods on our contact page.
7) Can I become a Joshua Perets model?
Sure! We’re always looking for new talent and nothing makes us happier than launching new talent’s career. Send us your portfolio at hi@joshuaperets.com. We’ll keep it on record and review it for our upcoming shoot.
8) Can I become a Joshua Perets brand ambassador?
We’re always looking for individuals who love the brand! Send us an email to social@joshuaperets.com and let us know why you are the perfect fit! We process new requests on a quarterly basis and will reach out if your application as been accepted into our program.