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Joshua Perets
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FAQs

1) How much does shipping cost?

Free Shipping on orders over $75 when you sign in.

You have 14 days from the date your order is shipped to request a prepaid return shipping label.

To start an online return, generate a label on our Return Portal to start the process.

Visit our Returns & Exchanges page for our full return policy

Shipping Cost & Transit Time
Canada:
Standard Shipping (over $100 CAD) 3-9 days FREE
Standard Shipping (under $100 CAD) 3-9 days $5 CAD
Express Shipping 1-3 days $20 CAD
United States:
Standard Shipping (over $150 CAD) 4-8 days FREE
Standard Shipping (under $150 CAD) 4-8 days $20 CAD
Express Shipping 2-5 days $40 CAD

NOTE 1: Delivery times are estimations provided by the shipping couriers. Times may vary during certain periods of the year (E.g. Holidays, Black Friday, Cyber Monday, and more).

NOTE 2: We ship all over the world, but if you have any questions, please contact us at hi@joshuaperets.com

View international rates

2) What is your return policy?

Returns on Regular Priced Merchandise
Orders online can be returned by mail or in store. To receive a full refund, a return must be made within 14 days of the shipping date. If that date has passed, we offer store credit within 30 days of the shipping date.
Returns on Sale Merchandise
Items with a discount of 30% or lower can be exchanged or returned for store credit only. Any other sale item with a discount greater than 30% is final sale and cannot be returned or exchanged.

3) How do discounts and promotions work?

Discounts in the form of price reduction of an item can be seen on the product itself. For example, if an item is 10% off, that will be recognizable right away. Discounts when buying a bundle of products, is applied at checkout. For example, if there is a buy one, get one free promotion, that will be visible during the checkout portion of your shopping experience.

4) What currency are prices displayed?

Joshua Perets is a Montreal based company, so our website is in Canadian Dollars.

5) What form of payments do you accept? 

We accept Visa, Mastercard, American Express, Shopify Pay and Paypal.

6) How do we get in contact?

We’d love to assist. If you didn’t find your answer here on the FAQs page, you can find additional contact methods on our contact page.

7) Can I become a Joshua Perets model?

Sure! We’re always looking for new talent and nothing makes us happier than launching new talent’s career. Send us your portfolio at hi@joshuaperets.com. We’ll keep it on record and review it for our upcoming shoot.

8) Can I become a Joshua Perets brand ambassador?

We’re always looking for individuals who love the brand! Send us an email to social@joshuaperets.com and let us know why you are the perfect fit! We process new requests on a quarterly basis and will reach out if your application as been accepted into our program.

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VISIT US - CARREFOUR LAVAL

Mon. - Tue.: 10 a.m. - 6 p.m.
Wed. - Fri.: 10 a.m. - 9 p.m.
Sat.: 9 a.m. - 5 p.m.
Sun. 10 a.m. - 5 p.m.

3003 Boul. le Carrefour, Laval, QC H7T 1C7

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