Holiday exchange policy

More time to exchange your holiday purchases, in store or online.

At a glance

BoughtRefundExchange or store credit
November 1 to December 11, 2026Within 14 daysUntil January 10, 2027
December 12, 2026 or laterWithin 14 daysWithin 30 days

In store, days count from the purchase date. Online, they count from the shipping date.

Start a return or exchange

Conditions

Items must be new and unworn, with no visible scuffs, scratches, stains or tears, and with the original hang tags still attached.

Receipts and gifts

Refunds require the original receipt or order confirmation. With a gift receipt, items can be exchanged or returned for store credit.

Final sale

Sale items and personal garments, such as socks and underwear, are final sale and can’t be returned or exchanged.

Holiday exchange questions

Are sale items included?

No. Sale items and personal garments, such as socks and underwear, are final sale.

Can I get a refund until January 10?

No. January 10 is for exchanges and store credit. Refunds stay within 14 days, with the original receipt or order confirmation.

Does this apply to online orders?

Yes. Exchange in any store, or by mail at returns.joshuaperets.com. The usual mail fees apply.

How long do I have to exchange a holiday purchase?

Purchases made in store or online from November 1 to December 11, 2026 can be exchanged or returned for store credit until January 10, 2027.

What can I do with a gift?

With a gift receipt, items can be exchanged or returned for store credit.

What if I bought on or after December 12?

Our standard policy applies: refund within 14 days, exchange or store credit within 30 days. In store, days count from the purchase date. Online, they count from the shipping date.

Everything else is in our full return policy.

Still stuck?

Email hi@joshuaperets.com or drop by any store.

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